Recent Posts

Did You Experience a Fire? Call SERVPRO of West El Paso

4/14/2021 (Permalink)

When it comes to restoring or replacing your home’s contents after a fire, the first 48 hours are extremely crucial. SERVPRO® of West El Paso understands this timeframe is important and will show up to help with fire, smoke, soot, and any contents remediation your home may need.

The restoration process cannot begin until you call us. Our representatives will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Once on the scene, our technicians will inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. Because so much water is used to put out the fire, we must begin to dry the property with our dehumidifiers and air movers. We then can use our equipment to remove smoke and soot from all areas of the home. We are also able to remove the contents of your home and keep it safe at our facility while the mitigation is in process. To maintain security and protect against further damage, our team will board up any missing windows and place tarps over damaged roofs. 

Once the home is free of debris, water, and smoke we can start to clean up and sanitize the property. For items that can be restored, we can remove odor and bring it back to pre-fire condition. After these steps, the restoration process can begin and you can get your home and life back to normal. We will walk through your home to make sure everything is up to your standards and you are completely satisfied. 

Why a Dehumidifier Is Great for Your West El Paso Home

4/6/2021 (Permalink)

When cleaning up water damage, commercial-grade dehumidifiers are excellent for sucking excess moisture from the air, helping to dry out the area and prevent further damage. While extraction of the standing water takes first priority, dehumidification prevents a variety of further problems such as improving air quality and reducing mold growth. If you don’t already have a dehumidifier, here are some benefits of why you should get one.

  1. Overly moist air is susceptible to catching a variety of airborne particles, contaminating your air. This could include dust, dead skin cells, and mold spores. Dehumidification reduces the number of particles in the air, making it easier and better for breathing.
  2. Reducing moisture and maintain cleaner air is one of the best ways to prevent mold growth in your home. Mold grows by finding a damp, wet environment and then releases spores into the air which spread throughout your home until they find another surface to grow on. One of the reasons we at SERVPRO of West El Paso dehumidify areas that have been affected by water loss is to reduce the chance of mold growth.
  3. A less humid environment in your home means clothing will dry faster, pieces of bread and cereals will remain fresh longer without getting stale, and you won’t find signs of rust or corrosion on things like computer equipment, electronics, and tools.
  4. A dehumidifier also lowers energy costs because it helps your air conditioner run more efficiently. When the air in your home is more humid, the A/C must do the function of cooling the air and removing moisture, which means it has to work harder. This also causes your A/C to wear out sooner, which means you will need to replace and repair it more often.

Ways To Backup Your Data | SERVPRO of Southeast West El Paso

3/29/2021 (Permalink)

Digital data backup is crucial to protecting your important files. Whether they’re vacation photos, music albums or work documents, you should keep a copy of your files to keep them secure from threats. Not only can your hard drive fail, but disasters like fire, flood or robbery can also cause data loss. If you’re not backing up your digital data already, here are the best methods you can use. 

External Drive 

Using a USB stick or an external hard drive, you can back up your data with your computer’s integrated backup features (or other third-party programs). For macOS users, there’s Time Machine and for Windows 10 and 8 users, there’s File History. 

These features can also back up your data on your internal drive, but it’s safer to use an external one. Also, if you keep your external drive connected all the time, these programs can automatically back up your data on it. Otherwise, connect your drive occasionally and manually perform backups when convenient. 

While this method is fast and affordable, it’s not good if your house experiences a disaster like a fire or gets robbed. 

Cloud Storage 

With the rise of Dropbox, Google Drive, iCloud, and OneDrive, cloud storage has become a staple in modern backup technology. This method doesn’t require buying external drives or other hardware. Your files are uploaded in “the cloud”, which is a remote, big capacity storage device/server owned by a tech company. Make sure to choose a reputable cloud service, like the ones mentioned above. 

As long as you have an Internet connection, cloud storage makes it easy to copy your files on a server from a provider. Cloud services are fast (depending on Internet speed), secure, and easily accessible from your phone or computer. 

NAS Device 

This is a more complex and expensive backup option as it involves creating your own local server. While you can have NAS devices at home, they are mostly preferred by companies that want control over their own data servers. NAS devices can hold large amounts of data and can be extended with extra hard drives. 

If you’re choosing one of these backup methods, make sure to encrypt your backups with strong passwords and keep those passwords safe. 

Eliminating Moisture Avoids Mold After a Flood

11/11/2020 (Permalink)

El Paso water damage can take your home by storm, let SERVPRO help. 

West El Paso can experience storms and floods throughout the year. Local residents rely on SERVPRO of West El Paso to be responsive to remove floodwater, debris, and any damaged materials from your property.

SERVPRO of West El Paso has been on-site for many man-made and nature-made floods. We constantly have equipment ready to be able to respond to these types of emergencies. We know just how damaging flood water can be to your home, your home’s contents, and that is why we have a rapid response team. 

Removing Moisture

West El Paso has conditions that allow for mold growth when there is moisture present. SERVPRO removes damaged material along with any standing water present. There are a few categories of water, and SERVPRO knows how to deal with all of them. Some materials retain more water than others or the area is harder to reach. We are able to check on moisture levels with high-tech equipment that we have to ensure complete dryness. Our equipment includes thermal imaging cameras which can show what areas are still holding moisture even if they appear to be dry.

Call SERVPRO of West El Paso at 915.234.2614 for 24/7 service. We proudly serve West El Paso and the surrounding areas. We're Faster To Any Size Disaster.

We Handle Storms Like Pros

11/10/2020 (Permalink)

Our SERVPRO® West El Paso Rapid Response Team Can Help You With Storm Damage In Your Property

Even though storm season is wrapping up, a nearby road overflow can cause significant issues in the ground levels of your property. Heavy rainfall results in sewer systems backing up and overflowing with contaminated Black Water. Due to the potentially harmful effects of Black Water, it is essential to hire a professional, qualified technician to help repair and restore your property safely. Indeed, many of your possessions can be salvaged by using professional cleaning equipment promptly.

Where there is Flood Damage in SERVPRO® of West El Paso homes, the likelihood of contaminants being spread around the home is high. In the circumstances, it is not uncommon for our technicians to wear Hazmat suits to protect themselves from pathogens during the cleanup operation. We may also have to remove sections of drywall to clean in and behind walls, floors, and fittings. Left behind debris is not only odorous but have the potential to be harmful if not dealt with thoroughly.

For owners who find themselves in this position, it is only natural to immediately assume the worst, especially where personal possessions are concerned. Here at SERVPRO® of West El Paso we always work with a restore over replace mentality. Unlike other providers, our services are geared toward salvaging as much as possible. We enable our technicians to achieve this by providing them with state-of-the-art cleaning equipment and technology.

We can assess items immediately on site to decide which possessions are salvageable and which need disposal. Generally speaking, porous materials absorb black water making them exceptionally difficult to clean; this could include your carpets or curtains. However, where they are valuable fabrics, we can send them to a specialized facility for mechanical cleaning using Esporta washing machines. These equipment are expensive because they are advanced. However, SERVPRO® of West El Paso provides technicians with everything they need to restore items rather than replace them.

Floods are considerable emergencies which is why SERVPRO® of West El Paso training involves a rapid-response unit as well as a 24-hour emergency call line. Our skilled specialists are local to the area and can reach you fast to help mitigate loss and reduce the risk of permanent damage.

In an emergency, contact SERVPRO® West El Paso at (915) 234-2614 for immediate assistance.

Flooded West El Paso Home

11/9/2020 (Permalink)

Nobody ever wants to be “that guy” holding pots and pans to catch leaking water, but let’s face it things happen. Luckily a homeowner of a local El Paso home had SERVPRO of West El Paso's number handy!

Your toilet is the last thing you think will cause you home water damage. However, just as you age causing your muscles and bones to get weak and brittle so does your toilets components that allow it to properly function. While some issues might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect other rooms as well. Removing water yourself with buckets and mops is simply not enough. Even though you may have removed all of the water, there may be moisture lurking within your floors, carpet and baseboards that you cannot see that’s where SERVPRO of West El Paso can help.

We understand the frustration and importance of reacting quickly to these types of situations. Which is why our highly trained technicians, are ready around the clock to quickly and properly restore your home or business using the IICRC drying principles. We use advanced inspection and extraction equipment to detect all of the water and remove it as quickly as possible. Our technicians will observe and document the drying process to ensure your property is dry.

Whether water damage is caused by plumbing malfunctions, ground water, falling water, or weather damage SERVPRO of West El Paso is the right professional choice to make in assisting water damages. Give us a call at 915.234.2679

How to Safely Return to the Office

11/6/2020 (Permalink)

Although many businesses have decided to keep the work from home policy enforced, other companies have decided to return to the office. If you want your small or large business to return to the office, check out or tips to help workers re-integrate into office life. 

Have a Plan on When to Go Back

Your first step should be to make a plan. Have a set date of when the office will reopen so you can be sure your timeline will work with that date. Let each employee know of the date and work with them if that date is not feasible. Many people now have extra responsibilities on their hands with schools and other facilities being closed. Others who may be immunocompromised may not feel comfortable working in an office setting. It is important to listen to your employees concerns.

Letting Employees Readjust

It has been 8 months since the COVID-19 pandemic has begun. It is expected that most employees will have a lag in their readjustment. Be there for your employees and give them all the support they need during these unprecedent times.

Have a Cleaning Plan

This is the most important part of the COVID-19 reintegration plan. When employees know their health is being taken care of, they are more likely to come into the office, as well as feel comfortable doing so. SERVPRO of West El Paso offers comprehensive COVID-19 cleaning for any sized space. We offer both proactive cleanings as well as positive case cleanings. SERVPRO of West El Paso uses CDC recommended products and cleaning guidelines and SERVPRO technicians have been using hospital-grade disinfectant to sanitize workspaces during this time.

As a locally owned business ourselves, SERVPRO of West El Paso wants other organizations to stay healthy and feel comfortable going in for their daily duties. Give us a call and we can help you get back into your office safely! 

Does Your House Need a Breathing Treatment?

11/5/2020 (Permalink)

Owning a home is a wonderful experience that comes with huge responsibilities. The list of what needs to be checked is a lengthy one that can honestly seem overwhelming at times – so let us handle a few of them for you! Keeping your house properly maintained ensures you will have a place you love to call home for years.

One area that many homeowners neglect is properly maintaining the air ducts. If you think about what the air ducts do for your home, it is very similar to what lungs do for your body. With that in mind, the industry standard for residential properties is to have the air ducts cleaned every two - five years. This process improves indoor air quality by moving debris within the duct work. It will increase the lifespan of your AC system and make it more efficient.

You may be thinking, “What could they possibly find in these units?” Well I am glad you asked!

We have removed things as crazy as a toy car, to the more serious discoveries of mold that people never knew existed. Fortunately, not only do we remove debris, we also treat it with an antimicrobial agent to eliminate mold and bacteria. This is a preventive measure that absolutely helps keep your system free of nasty airborne agents.

Do the smart thing and let us keep your house lungs clean. We will ensure your duct work, air handler and system are free of old toy cars and mold. We are equipped to handle any size unit whether you have a residential home that needs care or a building as large as a hospital. If we do find damaged duct-work or maybe the air duct was never connected, we can complete minor repairs such as reattaching them to the vent.

Call us today and let us help you breathe easier!

Your Portable Induction Cooktop Can Cause a Fire in Your West El Paso Home

11/4/2020 (Permalink)

Black and Silver induction burner SERVPRO is here to help with any type of fire damage

You may be tempted to buy a portable induction cooktop if the stovetop in your apartment doesn't have enough burners, but it is important never to leave these devices unattended as they get extremely hot and can cause fire damage. While these tools may be useful, any device meant for cooking can cause a fire in your home if they are not carefully observed. However, accidents can happen, even if you keep safety in mind, and it is reassuring to know that qualified help is close by when these situations get out of hand.

It is essential to call for help to come to your home in El Paso to deal with the fire damage as swiftly as possible. When fire damage is left for long periods of time without remediation, it only allows it to become more permanent. Melted plastics on your kitchen counter, adhered soot, and the ash left behind only grow harder to clean up as they cool. Plastic containers, which have been exposed to soot, change color and become more yellow just moments after the soot adheres to their surfaces. Getting a restoration team to your home as quickly as you can is the best way to ensure that a lot of the damage that occurred in your home is reversible.

SERVPRO can send a team of specialists to your home to inspect the damage. Different materials melt at different temperatures, and only trained professionals can determine the best method to remediate them successfully. SERVPRO techs can use trade tools to tackle the different kinds of damage that the fire left in your home. For example, a hydroxyl generator can be used to neutralize odors. Lubricative cleaners can be used to remove soot stains from the surfaces of your kitchen equipment. SERVPRO strives to find a solution to every type of damage that your home sustains during the fire.

If your home should suffer from fire damage, do not hesitate or try to consider your options. The sooner you dial 915.234.2614 to contact SERVPRO of West El Paso, the quicker we can get to your home to remediate the damage.

Out With The Old & In With The Clean!

11/3/2020 (Permalink)

inside of apartment with wood flooring and wood cabinets Turn Your Vacancies Into Filled Rooms Faster With Our Cleaning Services!

Time can go by in the blink of an eye, particularly when it comes to preparing a recently rented space for the next tenant.

Apartment building managers: your days of desperate calls and getting on your own hands and knees to scrub the crevices of vacated apartments are over. SERVPRO® of West El Paso is ready for your next moment of need.

SERVPRO® is well known for our large-scale services, including repair and restoration of property damaged by fire, water, mold, and natural disasters. We're also El Paso's top choice in professional cleaning for office spaces and commercial facilities. However, we're about more than large-scale services. Our services are just as useful for the single bedroom apartment as they are for the big box warehouse.

No matter the state the former tenant has left the apartment, we've got the supplies and services needed to get the job done. For carpet and upholstery, SERVPRO® of West El Paso can remove unwanted dirt and dust that hide far below the surface using state-of-the-art equipment. When it comes to making an apartment like new, deodorization is key. We have the experience and knowledge to identify the source of unwanted odors and use the proper, fast-acting products that will eliminate them fast! We also get to those hard-to-reach places, like air ducts with dirt buildup. We can clean and restore your air ducts and HVAC systems to improve indoor air quality and ensure that heating and cooling systems function properly.

As a locally owned and operated business, we have the customer service and experience needed to make an apartment space like new. We also have the equipment, network, and training to do the job faster than any other cleaning service in El Paso and surrounding areas. At SERVPRO® of West El Paso, we are faster to any disaster.


Did a recent tenant leave one of your apartments in poor condition? Or simply expecting a resident to move soon? SERVPRO® of West El Paso  offers the fast service and experience you need to get the job done. Not sure where to start? Call us with your questions at 915.234.2614.